Recently, I was working on two similar issues with two different laptops. Both users reported problems with opening word documents. When I started troubleshooting the first laptop, I opened Word and then proceeded to wait for around 15-20 seconds for the application to start and another 15 seconds for a new document to be created. When I closed Word, I got a prompt telling me that there were changes to the normal.dotm template and asked if I wanted to save them. Sure, why not? Re-opened word and the problem still existed. When I received the same error message on closing Word, I decided to go check out the templates folder where normal.dotm is stored. I cannot pinpoint which ones as some open quickly an others don't. The documents are.doc. They were created by saving a.dot template file. But what is it about my computer that I am having these problems. Are there certain settings in Word that I should change? I have already uninstalled Microsoft Office. Usually the cause of documents being slow to open in Word is when the attached template is missing – especially when the template is located on a. Documents appear in the list contained in the HKEY_CURRENT_USER Software Microsoft Office 14.0 Word Security FileValidation FailedFiles key.
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May 2018
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